RETURN & EXCHANGE

Return and exchange policy

 

We will accept any unopened, unused and unwashed product with original packaging and tags within 14 Days of purchase for a similar value exchange

▪ Only products with major manufacturing fault will be returned and exchanged free of cost

▪ Please return goods with a copy of the invoice and mention the reason for returning the items

▪ Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense. Please send us an email at mebymariaejza@gmail.com for further details

▪ Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect

▪ Products purchased on sale or during promotions cannot be exchanged, returned or refunded.

▪ Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns

 

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